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FAQS

Are the retreats in-person or online?

Please note that all retreats are currently planned as in-person residential retreats only. Should the retreats be restricted due to covid, we have alternative plans to be able to deliver it online.

 

In this instance, Souliology is not liable for any travel expenses booked in relation to the retreat like flights and transfers so we highly recommend you take out extra insurance to cover you in such cases should the retreat need to be delivered online.

Please read our Covid-19 section below for further details.

Is my deposit refundable?

Please note that all deposits are non-refundable and we would respectfully request that you do not request a refund of your deposit. 

 

We do not wish to offend anyone by refusing to return your deposit, so please be sure you are able to attend the retreat before securing your place and paying your non-refundable deposit. 

Is there any payment plan?

Yes, we offer a payment plan to all applicants as follows:

Stage 1 - Non-refundable deposit of either €500 or €750 (depending on the retreat) payable on being accepted onto the retreat.

Stage 2 - A further €1,000 - €1,500 (depending on the retreat) is payable 6 - 8 months before the retreat commencement date.

Stage 3 - Final balance payable 3 months before the retreat commencement date.

Do you have a cancellation policy?

Yes, all retreat applicants can receive a refund of fees paid minus your non-refundable deposit if you cancel a full 3 months before the retreat commencement date.

 

If you cancel after this period, then your full fees paid become strictly non-refundable. 

Can I bring a companion with me who will not attend the retreat?

Absolutely, you are welcome to bring a companion provided it is not of the furry persuasion. However, there is an additional fee payable for room share and meals. Please contact us via email for further information. 

For avoidance of doubt, animals can not attend the retreat.

What does the Participant fee include?

The Participant fee includes Tuition, en-suite accommodation and meals to include vegetarian options.

What is the structure of the retreat?

The structure of the retreat varies depending on the retreat you wish to attend.

Some retreats are 7-Day residential retreats and some are 5-Day residential retreats, however, you will get the details of the structure of the retreat once your registration is complete and accepted.

Generally, the retreat structure is the same for most retreats and is as follows:

Morning Session starts at 9am - 12pm.

Break from 12pm - 3pm for lunch, rest, spa treatments, processing, relaxing

Afternoon session recommences at 3pm - 6pm.

There is usually either a full day or half day off for all participants mid week. Participants can choose to use this time to rest and relax, alternatively, there may be an optional sightseeing tour on this day if participants want something more adventurous. The sightseeing tour is an additional charge.

Will there by any additional costs?

The Participant fee includes Tuition, en-suite accommodation and meals. Not all retreats include a closing event, however, If there is a closing event it is included in the participant fee. Non bottled Water, Tea and Coffee are free of charge.

However, any specialty coffees, alcoholic beverages, bottled water, Laundry, additional food and room service will incur additional charges. 

Spa treatments, sightseeing tours and any additional events not mentioned above will also incur an additional charge.

How do I register for the retreat and what happens next?

Simply register your interest on our website. We will automatically send you a registration form. Once your complete the registration form we will forward it for approval to the retreat leader. Please note that completing a registration form is not a binding commitment by you to attend the retreat at this stage. Once the retreat leader accepts you application, we will advise you accordingly via email and we will provide you with account details to allow you transfer your non-refundable deposit. At this stage you have the opportunity to decline the offer. However, once you pay the non-refundable deposit you are committing to attend the retreat. Please be advised that until you make your non-refundable deposit, you place on the retreat is not secured, however, once you transfer your non-refundable deposit, it becomes strictly non-refundable. Registrations are accepted on a first come first served basis (subject to meeting any prior learning criteria requested by retreat leader) so we would suggest completing the registration form to be in with a chance of attending the retreat.

Once we receive your registration form, please allow several weeks for us to respond via email. Given the popularity of our retreats we receive a lot of applications and it can take a few weeks to process all of them. Please do not make any travel plans until your registration is formally accepted. Thank you in advance for your patience. We will notify you once your application has been received.

Our Covid 19 Policy:

 

At Souliology, we are aware that Covid-19 is sadly still a very real consideration and so we want to reassure you that your investment with Souliology is fully protected. 

 

Please feel confident that the following booking conditions are in place relating to COVID-19. 

In the event of the following due to COVID-19:

  • Full lockdown in Ireland or Malta

  • Requirements to quarantine on arrival in Ireland or Malta

  • Advice from local government in either Country against all but essential travel to Ireland or Malta

  • Local restrictions at our venue in Ireland or Malta preventing a retreat from taking place

Souliology will move your retreat to a new date and you will have the following options:

  • To move your retreat to a new date

  • To hold your retreat as a credit to apply to the same retreat or any other retreat provided there is a vacancy.

We highly recommend you take out Travel insurance to protect you from any unforeseen issues due to Covid=19  (it may be available through your credit card; inquire into details such as whether it covers the cost of quarantine).

 

Please note, in the event that you do manage to join us and we are mid-retreat, if any of the above scenarios take place during your stay, please understand that an insurance claim will need to be submitted from your side.

Equally if you feel unable to join us in the future or are unwell, we will of course always endeavour to sell your space, but in the case that this isn’t possible, it will be your responsibility to claim on your insurance.

What Covid measures are in place?

  • Vaccination: All participants and staff are required to be fully immunized.

  • Testing: All participants and staff are required to send results of a rapid test taken 2-3 days prior to the training, and to bring rapid tests to take upon arrival and with any new testable symptoms.

  • If you test positive for Covid you will not be able to attend the retreat in person and it will be your responsibility to claim for any financial loss on your insurance.

  • Masking: It is possible that masking my be required indoors except when eating. This will be at the organisers discretion and subject to Public Health requirements at the time.

  • You will need to stay up to date on border testing and quarantine requirements as well as those of your particular airline. Travel insurance is a necessity (may be available through your credit card; inquire into details such as whether it covers the cost of quarantine).

  • COVID Entry requirements for Ireland or Malta. COVID entry restrictions to Ireland and Malta have been generally relaxed as of October 2022. However, before travelling you should check the website for each country's Department of Health to access if any further restrictions have been put in place before you travel. Ireland's Department of Health Website: https://www.gov.ie/en/publication/3361b-public-health-updates/ and Malta's Department of Health Website - https://deputyprimeminister.gov.mt/en/health-promotion/covid-19/Pages/landing-page.aspx 

  • All International Travelers: You are responsible for assessing your own risks with regards to health, travel and financial loss. You attend at your own risk with neither the retreat site, the retreat leaders or the organisers responsible should you require medical care, quarantine, or a change of travel plans during this experience.

 

What if the Retreat Leader gets Covid?

  • Leadership: In the very unlikely event that the retreat leader becomes unexpectedly unable to attend the retreat they will either lead us remotely or appoint a Lead Assistant Trainer who will deliver the retreat in person.

  • ​In the extremely unlikely event that the retreat leader cannot participate at all during the scheduled retreat the Lead Assistant Trainer will lead and the retreat leader will provide additional post-training live Q&A time via Zoom.

Frequently asked questions in relation to Covid-19?

What if I have booked a retreat and my flight but can now no longer travel due to COVID-19. Am I liable for a refund for my flights?

 

Souliology or the retreat leader is not liable for any travel expenses booked in relation to the retreat like flights and transfers. We highly recommend you take out extra insurance to cover you in such cases.

 

What extra precautions and safety measures are you taking to make the retreat as safe as possible?

 

Our venue partners and Souliology will be following the Government guidelines on COVID-19 at that specific time of your retreat. The venue will make sure that everything is saniitised to the highest level.

 

How will you decide if a retreat can go ahead or not and if it is safe for me to travel?

 

You safety while on retreat with us is our main priority and we will be monitoring the guidelines issed by each country. All decisions on whether a retreat can proceed or not, will be based on these guidelines. 

 

What happens if there is a lockdown in my home country at the time of the retreat?

 

As we have guests joining us from all over the world, should you not be able to travel owning to a lockdown in your own country but Ireland or Malta is open for non-essential travel, then you will need to claim for a refund from your travel insurance. 

 

Please Note: Any changes due to COVID-19 restrictions will be posted here as soon as they become available and you will be notified by email for those registered. If you require any further information, please do not hesitate to contact Paul at contact@souliology.com.

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